Achieving Success with Remote Teams: 20 Best Practices
April 29, 2024

Remote teams are becoming the new norm, but thriving in a remote environment requires careful planning and execution. Here are Deborah’s 20 best practices to ensure your remote team stays connected, productive, and accountable.

1. Clear Communication and Collaboration

  • Use tools like Worksmartanew, Google Workspace, Microsoft Teams, or Zoom for consistent interaction, communications, teamwork, or document management.
  • Establish guidelines for communication, such as response times and preferred channels.
  • Organize virtual team-building activities like lunch-n-learns, luncheons, and DiSC assessments to build relationships and foster camaraderie.

2. Ensure Current and Accurate Job Descriptions to Set Clear Expectations

  • Define the primary role, responsibilities, and goals for each team member.
  • Ensure job descriptions are current and align with your company’s mission, culture, and strategic objectives.
  • Provide a roadmap or project plan with milestones and key performance indicators to track progress.
  • Celebrate success and  provide regular performance assessments.

3. Regular Check-ins

  • Schedule weekly team meetings to celebrate wins, provide company updates, review client progress, address any issues, and plan for upcoming projects.
  • Encourage one-on-one check-ins between managers and team members for personalized feedback.

4. Promote Accountability

  • Implement performance metrics and key performance indicators (KPIs) aligned with job descriptions and performance reviews to measure success.
  • Use project management tools to assign tasks and track their completion.

5. Offer Flexibility

  • Allow flexible work hours to accommodate different time zones to support client engagements and your team’s personal needs when feasible.
  • Encourage work-life harmony to prevent burnout.

6. Provide Resources and Support

  • Ensure team members have the necessary tools, technology, training, onboarding, and mentoring to perform their roles.
  • Offer technical support and encourage continuous learning.

7. Foster a Positive Culture

  • Create a sense of belonging and inclusion through regular team events and recognition.
  • Encourage open feedback and continuous improvement.

8. Use Asynchronous Communication

  • Emphasize asynchronous communication to accommodate different work schedules and time zones.

9. Recognize and Reward Achievements

  • Celebrate team successes and individual accomplishments to boost morale.
  • Offer incentives or rewards for outstanding performance.

10. Maintain Transparency

  • Share project updates, positive team performances, and company news openly with the team.
  • Use shared dashboards to visualize project progress and goals.

11. Establish a Strong Onboarding Process

  • Ensure new team members receive a comprehensive introduction to the company’s culture, tools, and processes.
  • Assign mentors or buddies to help new hires adjust to the remote work environment.

12. Encourage Autonomy and Ownership

  • Allow team members to make decisions and take ownership of their tasks.
  • Encourage creative problem-solving and innovation within the team.

13. Provide Professional Development Opportunities

  • Offer training sessions, webinars, and courses to help team members grow in their roles.
  • Encourage employees to pursue certifications or further education.

14. Implement a Feedback Loop

  • Create a feedback culture where team members can share suggestions and constructive assessment.
  • Use regular team member pulse and satisfaction surveys or anonymous feedback tools to gauge team satisfaction and areas for improvement.

15. Address Remote Work Challenges

  • Identify common challenges in remote work, such as isolation or burnout, and implement solutions.
  • Provide mental wellness resources and encourage regular breaks to combat stress.

16. Define a Remote Work Policy

  • Outline the company’s remote work policy, including work hours, communication expectations, virtual meetings, and security protocols.
  • Ensure all team members understand and follow the policy.

17. Leverage Technology to Enhance Teamwork

  • Use video conferencing for essential meetings to create a more personal connection. 
  • Require cameras to be turned on to foster engagement.
  • Require team to join the meeting five minutes before the start time for technology checks.
  • Invest in tools that support virtual collaboration and project management.

18. Build Cross-Functional Collaboration

  • Encourage team members from different departments to work together on projects.
  • Create opportunities for cross-functional knowledge sharing and teamwork.

19. Create a Remote-Friendly Environment

  • Promote a culture that values and supports remote work.
  • Recognize the unique contributions of remote team members and ensure they feel included in company events and initiatives.

20. Regular Recognition and Reward

  • Offer regular recognition for individual achievements and team milestones.
  • Provide incentives or rewards for outstanding performance.

These best practices can help your remote teams thrive and create a culture of success and accountability. What other strategies do you use to ensure remote team success? 

Share your insights in the comment section below or email us at HR Anew, if we can support the success of your small business and remote team!


About Deborah Stallings, MA, SHRM-SCP; HR, DEI, and Workplace Expert 

As the founder and leader of HR Anew, a seven-figure, nationally certified minority woman-owned small business (WOSB), Deborah is dedicated to transforming workplaces into inclusive environments where every business, leader, and team member thrives. With over two decades of expertise in recruitment and hiring, diversity, equity, inclusion, belonging, justice, human resources management, workplace training, and equal employment opportunity, Deborah’s mission is to embed these essential principles into organizations to drive success and create workspaces where leaders and teams flourish. Her message is clear: “Together, we dream of and create workplaces where every employer succeeds, and their teams thrive.”